SUPPORT & F.A.Q.

WHAT IS OUR LITTLE HELPER AND HOW DOES IT WORK?

Our Little Helper is a simple yet effective Chrome browser extension that gives you a gentle nudge if there is a discount voucher or offer available on the website you are using. Saving you time and money!

When you're shopping online, Our Little Helper is working hard to find you the best voucher codes and deals and tell you about them right away, so you'll never have to think about looking for an offer again.

Unlike other similar tools, if you don't want to use a code we've found for you, you can easily ignore our message and continue shopping in peace. Our Little Helper uses a database of thousands of promotions updated daily by a team of dedicated bargain hunters, doing the hard work for you!

HOW DO I ADD OUR LITTLE HELPER TO MY BROWSER?

Visit the homepage and click the "Add To Chrome" button. Alternatively you can search for us in the Chrome Store and click on our icon, then in the pop-up window click the "Add To Chrome" button.

Unfortunately, Our Little Helper is not yet available for Mobile or other browsers such as Firefox or Safari, but we're working on it so please check back soon!

IS OUR LITTLE HELPER FREE?

Yes! Our Little Helper is 100% FREE with no spyware, adverts or registration. You don't have to pay for the offers and you don't have to use the codes provided.

Our Little Helper is an affiliate advertiser, encouraging users like you to complete purchases with the use of time-limited discount codes and promotions. Companies like Marks & Spencers pay us a small fee every time we help a customer to purchase. The customer never pays for our services.

DOES OUR LITTLE HELPER COLLECT INFORMATION ABOUT ME?

Our Little Helper does not collect any personally identifiable information from you through your downloading and use of the Add-on.

Our Little Helper does, however, collect the following information via the Add-on:

  • the url of the site that you originally search for your chosen product on.
  • the characteristics of the product that you search for and any search terms that you use
  • the url of any site that you visit that is notified to you by the Add-on.
  • other anonymous technical and routing information relating to your product search and any visit that you may make to a third party site that you were alerted to by the Add-on.

We may also receive some information from third party websites that you visit via a link provided by the Add-on. This information will include the pages that you visit at that website and information about whether you choose to purchase a product from that website. We will not receive any personally identifiable information about you from the third party the operates that website and will only use any information that we do receive in accordance with this Policy.

OUR LITTLE HELPER DOES NOT COLLECT PERSONALLY IDENTIFIABLE INFORMATION

For more information please visit www.ourlittlehelper.com/terms/

I'M HAVING PROBLEMS WITH A VOUCHER CODE, WHY WON'T IT WORK?

If you have any problems with a voucher code or offer please take a few minutes to read the terms and conditions of the offer, some offers are only available on certain products or if you have spent over a certain amount of money. Each offer in the Our Little Helper window has a little link underneath it that you can click on to view the terms and conditions of that offer. You might also find full terms on the company's website you are shopping with.

HOW DO I UNINSTALL OUR LITTLE HELPER FROM CHROME?

You can easily remove Our Little Helper from your Chrome browser at any time by right-clicking on the icon next to your search bar and selecting "Remove from Chrome". Alternatively you can manage all your Chrome extensions by visiting chrome://extensions/ in your Chrome browser window.

I WANT TO ASK A QUESTION, HOW DO I GET IN CONTACT WITH OUR LITTLE HELPER?

You can visit our Facebook or Twitter pages to ask a questions, follow our latest promotions and activity and keep up to date with all the latest goings-on. You can also leave a comment or question in the Chrome Web Store on the Our Little Helper page. If you have a really urgent question, you can email at theteam [@] ourlittlehelper [.] com.